Had an issue with the courier (Evri) that somehow lost (or misappropriated) my package. They then put on the tracking it had been delivered, but it obviously hadn't since they didn't take a photo of me receiving it like they should have. So if you are in the UK you have to keep on top of deliveries and ideally use the Evri app, which seems to make deliveries more reliable (helps if they know they are being watched).
Aside from that I had a good experience. Even the missing package was handled quickly by Jasmine, who got another one sent out after they confirmed the Evri issue.
So my review is basically good company, good Lipos, but the courier isn't so good (in the UK).