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Q&A

Question & Answer

Q01: How can I track the shipment of my order?

A01: We will provide tracking number within 48 hours after we ship your order.

Q02: Will there be on-sale items out of stock occasionally?

A02: Some of the on-sale items would be taken off shelf when they are sold out.

Q03: How long do I have to wait if the product I order is currently out of stock?

A03: It normally takes 3-6 weeks for us to restock the items.

Q04: Why does it take so long for the package to arrive?

A04: It may happen during public holidays or other special occasions such as customs inspection.

Q05: How do you send the products to me? And how long would it take?A05: We will use different shipping couriers to ship the products depending on your location. The delivery time normally takes 5-20 working days.

Q06: Can I order some special products which are not shown on the website?

A06: Feel free to contact us if you have any special requests.

Q07: I am not able to pay online after making the order, what is the problem?

A07: We recommend you browsing ChinaHobbyLine.us with a desktop computer or try with another browser.

Q08: What is the maximum weight of an order to be accepted?

A08: We follow all the rules and polices of our shipping couriers. Your order may divide into partial shipment if it is exceeding the limit of the shipping courier.

Q09: Who should I contact if I got any problems with the products?

A09: Please contact our Customer Service Centre by email.

Q10: What should I do if the products come across quality issues, damage or other problems?

A10: Contact our Customer Service Centre for replacement of product. You should attach photos of the damaged product (with Product ID) along with your email. We will review your case upon receiving the information and will send you a replacement when we have confirmed your product is defective.

Q11: Will ChinaHobbyLine provide after-sale service if the product is damaged during shipment?

A11: You are recommended to open the package and check the products carefully before acknowledging receipt from the shipping courier. We will review case by case.

Q12: Can I return a product if I change my mind?

A12: If you made a wrong decision or simply change mind upon receipt of the product, you may contact our Customer Service Centre within 7 days upon receipt of the product to arrange a refund. The product should be returned to us in a brand new and unused condition with its full packaging, 10% restock fee and return shipping cost has to be paid by the customer.

Q13: Can I order from the EU Warehouse?

A13: Our EU Warehouse is located in Poland and it ships to the following countries, the delivery time is for reference only and not guaranteed.

Austria, Belgium, Denmark, France*, Italy, Luxembourg, Netherlands (4 - 6 working days by GLS).

Bulgaria, Croatia, Czech Republic, Estonia, Finland, Greece*, Hungary, Ireland, Latvia, Lithuania, Portugal*, Romania, Slovakia, Slovenia, Spain*, Sweden (4 - 6 working days by UPS)
Germany, Poland (2 - 3 working days by UPS)

* Due to carrier limitations, shipping from EU Warehouse to the following areas is not available. Please select International Warehouse for these areas.
France: Postal Code 20xxx
Greece: Postal Code 1xx xx
Portugal: Postal Code 9xxx-xxx
Spain: Postal Codes 07xxx, 35xxx, 38xxx, 51xxx, 52xxx

 

Q14: Does the prices appear on Chinahobbyline.com include any taxes?A14: No, import taxes, customs duties, and fees are not included in the price. Import taxes, customs duties, and additional fees for customs clearance must be fulfilled by the recipient.

Based on 4404 reviews
90%
(3982)
4%
(189)
2%
(82)
1%
(34)
3%
(117)

2 Packs CNHL Black Series 2200mAh 3S 11.1V 30C Lipo Battery with XT60 Plug

[Combo] 2 Packs CNHL Black Series 1500mAh 22.2V 6S 100C Lipo Battery with XT60 Plug

Got power cnhl?

These little 1s works nice with my umx ultrix better power longer flight. Great for 3d.

[Combo] 2 Packs CNHL G+Plus 3000mAh 22.2V 6S 70C Lipo Battery with XT90 Plug

Good Deal

Fast shipment, good product.

CNHL G+Plus 2200mAh 11.1V 3S 70C Lipo Battery with XT60 Plug

CNHL MiniStar 1000mAh 14.8V 4S 100C Lipo Battery with T/Dean Plug

Great value

Lipos gave my plane improved performance and flight time. Good job.

my new favourite 4s lipo

small
lightweight
nice shot balancer lead so no worries to propstrike it
good power delivery until the last V

2200-70C_6s

Extremely powerful and cold after fly - weight is correct as per spec . Highly recommend .

2 Packs CNHL Black Series 2200mAh 3S 11.1V 30C Lipo Battery with XT60 Plug

Excellent battery and service. Will definitely use again..

Full of power and long lasting!

I ordered these batteries from the global warehouse and they came in less than a week. Super fast. These batteries are absolutely amazing! They are full of power and last a very long time. Wish I would have brought these sooner. I need more

TOP NOTCH SERVICE, GREAT VALUE TO QUALITY!

Very pleased with my order. We'll be ordering more and have recommended to friends. Good batteries, strong performance and very durable. Thank you China Hobby Line, top quality at an affordable price. Well done!

Good

I have bought several batteries from this company and I’ve never been disappointed with any of them. I will continue to buy at a great price for a great product.

Never in stock

The never have the popular battery's in stock

Fast and good

Good batteries, even better price!
Will buy again!

Lipo bag

Nice bag. I like the velcro opening on the side of bag. Makes it easier to charge batteries.

ABSOLUTELY A MUST.

I use them on my 8s configuration edf jets.Lots of power , very happy with them.Compare to others important brands they perform much better and with lower price and Ir.

YOU CAN FEEL THE POWER.

I use on my EDF jets and they are excellent.Really lots of power compare to other brands.You really feel the difference.Super Happy with them.Very low Ir.

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